Privacy Policy
Last updated: January 27, 2026
At Hii Pet ("we," "our," or "us"), we are committed to protecting your privacy and the privacy of your pet's information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Email address
- Password (encrypted and securely stored)
- Pet name and username
- Any other information you choose to provide in your pet's profile
1.2 Pet Information
We collect information about your pet that you choose to share:
- Pet photos and images
- Pet stories and memories
- Pet breed, location, and other details
- Social media links
1.3 Usage Data
We automatically collect information about how you use our service:
- Page views and interactions
- Device information (browser type, operating system)
- IP address (anonymized)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your pet's page
- Process payments and manage subscriptions
- Send you important updates about your account
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Storage and Security
We use industry-standard security measures to protect your information:
- Data encryption in transit and at rest
- Secure authentication and authorization
- Regular security audits and updates
- Access controls and monitoring
Your data is stored on secure servers provided by Supabase and other trusted service providers. While we implement strong security measures, no method of transmission over the internet is 100% secure.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Public Information: Information you choose to make public on your pet's page (such as pet name, photos, stories) will be visible to anyone who visits the page.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at the email address provided in the Contact section.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your session
- Analyze website traffic and usage
- Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hiipetofficial@gmail.com
Website: hii.pet/contact